Course Topics:
- Define emotional intelligence
- Describe the advantages of having emotional intelligence
- Identify different communication styles, communication cues, and how to communicate with each different style
- Outline strategies to gaining endorsement for YOU!
- Determine how to best communicate with your peers, clients, direct reports and supervisors.
- Understand specific emotional intelligence competencies where you may need further development.
Estimated Time: 45 minutes
- Teacher: Miguel Serrano